Privacy Policy

Last Updated: September 29, 2026

1. Introduction

This Privacy Policy explains how KRAC TECHNOLOGIES LLC, operating LycanShield ("LycanShield", "we", "us", or "our"), collects, uses, stores, and protects information when you visit our website, create an account, purchase a subscription, or use LycanShield software and services.

We process personal information only for legitimate business, contractual, security, compliance, and operational purposes and in accordance with applicable data protection laws.

2. Information We May Collect

Depending on how you interact with LycanShield, we may collect:

Account Information

• Name and surname;
• Email address;
• Username or account identifier;
• Company or organization information;
• Account and subscription information.

Technical and Security Information

• IP address;
• Device and operating system information;
• Software and application version;
• License identifiers;
• Device or hardware identifiers used for licensing and security;
• Authentication and security events;
• Client integrity and security signals;
• Error, diagnostic, and technical logs;
• Information relating to suspected tampering, unauthorized modifications, or security events.

Where device identifiers or similar security identifiers are used, they are used primarily for licensing, fraud prevention, service integrity, and security purposes.

3. Payment Information

Payments may be processed by third-party payment providers.

For transactions processed through Paddle, Paddle acts as the Merchant of Record and processes payment information, billing details, applicable taxes, invoices, and related transaction information.

LycanShield does not need to directly receive or store full payment-card information processed through Paddle.

Paddle processes personal data according to its own privacy policies and applicable legal obligations. Paddle also describes itself and suppliers as independent controllers for relevant buyer data under its current agreement.

4. How We Use Information

We may use collected information to:

• Create and manage customer accounts;
• Provide and authenticate LycanShield licenses;
• Operate our security and anti-cheat services;
• Verify authorized installations and devices;
• Detect tampering, abuse, fraud, or unauthorized access;
• Deliver software and security updates;
• Provide customer and technical support;
• Diagnose errors and improve reliability;
• Manage subscriptions and service access;
• Protect our infrastructure, customers, and intellectual property;
• Comply with legal and regulatory requirements.

5. Legal Bases

Where applicable data protection law requires a legal basis, information may be processed because:

• Processing is necessary to perform a contract with you;
• Processing is necessary for our legitimate interests, including service security, fraud prevention, licensing, and product improvement;
• Processing is necessary to comply with legal obligations;
• You have provided consent where consent is required.

The applicable legal basis may vary depending on your jurisdiction and the specific processing activity.

6. Sharing of Information

We do not sell personal information.

We may share information with service providers where reasonably necessary to operate LycanShield, including providers of:

• Payment processing and Merchant of Record services;
• Hosting and infrastructure;
• Content delivery and network services;
• Security and fraud prevention;
• Email and customer communications;
• Analytics and technical monitoring.

Information may also be disclosed where required by law, legal process, regulatory authority, or where reasonably necessary to protect our rights, customers, infrastructure, or the security of the service.

7. International Data Transfers

Because LycanShield operates internationally and uses service providers in different jurisdictions, information may be processed or stored outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining security records, resolving disputes, preventing fraud, and complying with legal, accounting, or regulatory requirements.

Retention periods may differ depending on the type of information and the reason it is processed.

9. Security

We use reasonable administrative, organizational, and technical safeguards designed to protect information against unauthorized access, loss, alteration, disclosure, or misuse.

However, no internet-based system or electronic storage method can guarantee absolute security.

10. Cookies

Our website may use cookies and similar technologies necessary for authentication, account sessions, security, preferences, analytics, and website functionality.

Where required by applicable law, consent will be requested before using non-essential cookies.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to:

• Request access;
• Request correction;
• Request deletion;
• Restrict certain processing;
• Object to certain processing;
• Request portability of eligible information;
• Withdraw consent where processing is based on consent;
• Submit a complaint to an applicable data protection authority.

These rights may be subject to legal limitations or exceptions.

12. Children's Privacy

LycanShield is a business-oriented game security service and is not intended to be purchased or operated by children.

We do not knowingly seek to collect personal information directly from children where prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our services, technologies, legal requirements, or business practices change.

The latest version will be available on our website.

14. Contact

For privacy questions or requests:

KRAC TECHNOLOGIES LLC
LycanShield
Website: lycanshield.com
Email: [email protected]